Shipping Policy

Last updated: March 2026

Thank you for choosing fondfashions. We are committed to delivering your order with reliability, transparency, and efficiency. This Shipping Policy outlines important information regarding order processing, shipping times, delivery expectations, and related procedures. Our goal is to ensure that every customer receives their order safely and with full visibility throughout the shipping process.

By placing an order on fondfashions.com, you agree to the terms outlined in this Shipping Policy.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Processing includes order verification, quality inspection, packaging, and preparation for shipment.

Business days are Monday through Friday, excluding weekends and public holidays.

Orders placed during weekends, holidays, or promotional events will begin processing on the next available business day.

Please note that processing time is separate from shipping time and must be completed before your order is dispatched.

Shipping Time Estimates

Estimated shipping times vary depending on the destination and carrier availability. Typical delivery timeframes are as follows:

Delivery times are estimates and are not guaranteed. Actual delivery times may vary due to factors beyond our control, including customs clearance, carrier delays, weather conditions, peak shipping seasons, or regional logistics disruptions.

fondfashions is not responsible for delays caused by shipping carriers or customs authorities.

Shipping Fees and Delivery Costs

Shipping fees are calculated at checkout based on your shipping address, order weight, and available shipping methods.

We may offer free shipping promotions on qualifying orders. Eligibility for free shipping will be clearly indicated on our website during promotional periods.

All shipping costs are displayed before completing your purchase.

Order Tracking Information

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and tracking link.

Tracking information typically becomes available within 2–5 business days after shipment.

Customers can use the tracking number to monitor delivery progress directly through the carrier’s tracking system.

Customs Duties, Taxes, and Import Fees

International shipments may be subject to customs duties, import taxes, or other fees determined by your country's customs authority.

These charges are not included in your order total and are the responsibility of the customer.

fondfashions has no control over customs fees and cannot predict their amount.

Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping information at checkout.

fondfashions is not responsible for delivery failures caused by incorrect or incomplete addresses provided by customers.

If an order is returned due to an incorrect address, customers may be responsible for additional shipping costs.

Lost, Stolen, or Delayed Packages

If your package is delayed, please allow additional time for delivery before contacting us, especially during peak seasons.

If your tracking information indicates that your package has been delivered but you have not received it, please contact the shipping carrier first.

If you need further assistance, our support team will work with the carrier to investigate the issue.

Shipping Restrictions

We ship to most countries worldwide. However, certain regions may be unavailable due to shipping limitations or carrier restrictions.

If shipping is unavailable to your location, you will be notified during checkout.

Contact Us

If you have any questions regarding your shipment, please contact our support team:

Email: sales@fondfashions.com

Website: fondfashions.com